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Page Title — Hampton Laze
Premium satin bedding & sleepwear for boutique retailers and interior designers
Help Centre — Hampton Laze

Help Centre

Premium satin bedding & sleepwear support for boutique retailers and interior designers

Welcome to the Hampton Laze Help Centre. Here you’ll find answers to the most common questions from our trade partners. Can’t find what you need? We’re here to help.

Ordering & Account

How do I become a wholesale / trade partner?
We work exclusively with boutique retailers, interior designers, and hospitality partners. Please email info@hamptonlaze.com with your business details for trade account approval.
How do I place a bulk or trade order?
Once approved as a trade partner, you can log into your account to view wholesale pricing and place orders directly. Minimum order quantities apply.

Shipping & Delivery

What are the shipping options for trade orders?
Shipping is calculated at checkout based on weight, destination, and service level. We use reliable express and economy couriers. Delivery times are typically 5–14 business days depending on location.
Do you offer international shipping?
Yes. We ship worldwide to approved trade partners. Duties and taxes are the responsibility of the recipient.

Products & Fabrics

What is the composition of your satin products?
Our signature satin is made from premium-grade polyester with a silky hand-feel, high luster, and excellent durability. It is OEKO-TEX certified and designed for both retail and hospitality use.
Are samples available?
Yes. Trade partners can request physical swatches and sample sets. Please contact us for current pricing and availability.

Returns & Quality

What is your returns policy for trade orders?
We do not offer free returns. Defective or damaged items may be returned within 14 days of receipt with prior approval and photographic evidence. All returns are subject to inspection.
How do I care for Hampton Laze satin?
Machine wash cold on gentle cycle. Hang to dry or tumble dry low. Do not bleach. Iron on low heat if needed. Proper care will maintain the luxurious sheen for years.

Still need help?

Our team is ready to assist you with trade inquiries, product questions, or custom requests.

Email us at: info@hamptonlaze.com

Response time: Usually within 24–48 business hours