Shipping & Delivery
Production, dispatch and delivery — everything you need to know about getting your order.
Shipping Overview
All Hampton Laze products are produced on demand and fulfilled through our global manufacturing partners. Every order is individually produced to your specification, ensuring the highest quality on every item.
Shipping Times
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 5–10 business days | 2–5 business days |
| United Kingdom | 7–14 business days | 3–7 business days |
| Europe | 7–14 business days | 3–7 business days |
| Australia & NZ | 10–20 business days | 5–10 business days |
| Canada | 7–14 business days | 3–7 business days |
| Rest of World | 10–21 business days | 5–14 business days |
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, the size and weight of your order, and your chosen shipping method. We aim to offer the most competitive rates available through our fulfilment network.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this to monitor your delivery through the carrier's website. If you have not received a tracking number within 7 business days of ordering, please contact us at info@hamptonlaze.com.
International Customs & Duties
For international orders, customs duties, import taxes, and local fees may be applied by your country's customs authority. These charges are the responsibility of the recipient and are not included in our prices or shipping fees. Hampton Laze has no control over these charges and cannot predict their amount.
Missing or Delayed Orders
If your order has not arrived within the estimated timeframe, please first check your tracking information. If tracking shows no movement for more than 5 business days, contact us at info@hamptonlaze.com with your order number and we will investigate with our fulfilment partner.