Shipping & Delivery
Reliable worldwide delivery from our US-based operations
As a US-based company, Hampton Laze partners with trusted carriers to ensure your premium satin bedding and sleepwear arrives safely and efficiently. Shipping is calculated at checkout based on order weight, destination, and selected service level.
Processing Times
Trade orders are typically processed and prepared for shipment within 2–5 business days of order confirmation and payment clearance.
During peak seasons or for large/bespoke orders, processing may take up to 7 business days. We will notify you promptly if there is any delay.
Shipping Options & Costs
Shipping costs are calculated in real time at checkout and depend on:
- Order weight and dimensions
- Destination
- Chosen carrier and service level
We work with reliable express and economy couriers to balance speed and cost for our boutique retail and interior design partners.
| Region | Typical Transit Time (after dispatch) | Notes |
|---|---|---|
| United States (continental) | 2–6 business days | Express options available |
| Canada | 4–8 business days | Duties may apply on some orders |
| Europe & UK | 4–10 business days | Duties and taxes may apply |
| Australia & New Zealand | 6–12 business days | Express upgrades available |
| Rest of World | 8–18 business days | Subject to local customs clearance |
International Shipping
We ship worldwide to approved trade partners. International orders may incur import duties, taxes, and customs fees, which are the responsibility of the recipient and are not included in the shipping cost shown at checkout.
Please provide a commercial shipping address (not PO Box) whenever possible for smoother clearance.
Tracking & Updates
You will receive a shipping confirmation email with tracking details as soon as your order is dispatched. You can track your shipment directly through the carrier’s website.
Damaged or Lost Shipments
Please inspect your delivery upon arrival. Any visible damage must be reported to us within 48 hours of receipt with clear photos. We will work with the carrier to resolve the issue promptly.
For lost shipments, we will initiate a claim with the carrier once the transit time has exceeded the expected window.
Questions about shipping?
Our US-based team is happy to provide a shipping quote or answer any specific questions regarding your trade order.
Email us at: info@hamptonlaze.com
We usually respond within 24–48 business hours